“We’re not only
faster in all of our regular processes; it’s also
easier for us to handle anything unusual. If a customer places a last-minute order that has to go out, it goes out.
The technology no longer delays us until the next day, or requires us to do it manually, or at extra expense. We can react throughout the day and run orders into our warehouse as we need to.”
Dave Schaeffer, Vice President, Distribution and Fulfillment, Simon & Schuster
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